Hi, Thank you Marco, you give me the right direction :-)
Finally it's working by using Notification (event) like that : Event: Article Create.
Thanks Le 10/03/2010 15:19, Marco Vannini a écrit :
If I'm not wrong a note it's an article --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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