Actually, we are creating the accounts for them, we removed the ability of people signing up. Is there any other method of doing this? We can of course send mails manually but I was wondering if there is a method within otrs.
On Fri, Mar 12, 2010 at 10:09 AM, Guillaume Rehm <guillaume.r...@bnu.fr>wrote: > Hi, > > If your customers use customer interface to create accounts, you can change > the email template here: > > SysConfig -> Framework -> Frontend::Customer -> > CustomerPanelBodyNewAccount: > > Le 11/03/2010 22:07, Deniz Rende a écrit : > > Hello - > > I was wondering if is there any option to set up a generic email template > within otrs for a newly created customer account. For example, a welcome > email template that would be sent whenever an account is created? > > Thanks... > > > -- > Deniz Rende > E-mail: deniz.re...@gmail.com > Phone: +1 (224) 789-UNIX (8649) > Mobile: +1 (816) 213-2139 > Web: http://www.deniz-rende.com/blog > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information > NOW!http://www.otrs.com/en/support/enterprise-subscription/ > > > -- > Guillaume REHM > Centre de Ressources Informatiques > Responsable Sécurité du Système d'Information (RSSI) > > Bibliothèque Nationale et Universitaire de Strasbourg > 5 rue du Maréchal Joffre > BP 51029 > 67070 Strasbourg > > tél: 03 88 25 28 23 > fax: 03 88 25 28 03 > mail: guillaume.r...@bnu.fr > web: http://www.bnu.fr > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- Deniz Rende E-mail: deniz.re...@gmail.com Phone: +1 (224) 789-UNIX (8649) Mobile: +1 (816) 213-2139 Web: http://www.deniz-rende.com/blog
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