I'm also having the same problem, the script throws out an error in Address.pm on line 69 and just stops there, even though I have a lot more emails to receive.
Any fixes for this available? On Mon, Mar 8, 2010 at 3:24 PM, Leonardo Certuche < leonardo.certu...@itcon-ltda.com> wrote: > Hi Gustavo, > > What about raising a bug report at bugs.otrs.org? > > Leonardo Certuche > > > On 8 March 2010 09:41, Gustavo Azambuja <gazamb...@gmail.com> wrote: > >> no body can help here? >> >> 2010/3/3 Gustavo Azambuja <gazamb...@gmail.com> >> >>> Im sorry, also have this error: >>> >>> Malformed UTF-8 character (unexpected non-continuation byte 0x76, >>> immediately after start byte 0xed) in pattern match (m//) at >>> /opt/otrs-2.4.7/Kernel/System/PostMaster/Filter/MatchDBSource.pm line >>> 70. >>> Malformed UTF-8 character (unexpected non-continuation byte 0x6f, >>> immediately after start byte 0xe3) in pattern match (m//) at >>> /opt/otrs-2.4.7/Kernel/System/PostMaster/Filter/MatchDBSource.pm line >>> 70. >>> Malformed UTF-8 character (unexpected non-continuation byte 0x2c, >>> immediately after start byte 0xe1) in pattern match (m//) at >>> /opt/otrs-2.4.7/Kernel/System/PostMaster/Filter/MatchDBSource.pm line >>> 70. >>> >>> >>> >>> >>> 2010/3/3 Gustavo Azambuja <gazamb...@gmail.com>: >>> > Hi, I migrate my linux server to another with more capacity, but after >>> > that migration, I configure all OTRS to use UTF-8 >>> > >>> > After that, one or two times in a week PostMasterMailbox.pl stop and >>> > this error apper if I execute the classic: >>> > /opt/otrs/bin/PostMasterMailbox.pl -f 1 >>> > >>> > Charset encode 'ansi_x3.110-1983' -=> 'utf-8' (E-mail >>> > Lido-Santinelli) not supported! >>> > Charset encode 'ansi_x3.110-1983' -=> 'utf-8' >>> > (<e1nmibh-0001ej...@hw30.webservidor.net>) not supported! >>> > Charset encode 'ansi_x3.110-1983' -=> 'utf-8' >>> > (<e1nmibh-0001ej...@hw30.webservidor.net>) not supported! >>> > Charset encode 'ansi_x3.110-1983' -=> 'utf-8' (anti-spam disabled) >>> > not supported! >>> > Charset encode 'ansi_x3.110-1983' -=> 'utf-8' >>> > (<th29...@hw30.webservidor.net>) not supported! >>> > Malformed UTF-8 character (fatal) at >>> > /opt/otrs-2.4.7/Kernel/cpan-lib/Mail/Address.pm line 69. >>> > >>> > Some times is other encode and not ansi... >>> > all tables on mysql are configure to UTF-8, and DefaultCharset in OTRS >>> > too ($Self->{'DefaultCharset'} = 'utf-8';) >>> > >>> > What I can do? >>> > >>> > OTRS 2.4.7 in Ubuntu 8.04.4 LTS >>> > >>> > >>> > -- >>> > Gustavo Azambuja - Linux User: 275813 >>> > http://google.com/profiles/gazambuja >>> > >>> > USA Number: 1 (561) 247-2632 >>> > SIP Number: 1 (747) 132-7623 >>> > >>> >>> >>> >>> -- >>> Gustavo Azambuja - Linux User: 275813 >>> http://google.com/profiles/gazambuja >>> >>> USA Number: 1 (561) 247-2632 >>> SIP Number: 1 (747) 132-7623 >>> >> >> >> >> -- >> Gustavo Azambuja - Linux User: 275813 >> http://google.com/profiles/gazambuja >> >> USA Number: 1 (561) 247-2632 >> SIP Number: 1 (747) 132-7623 >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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