Hi Michiel, On 18.03.2010, at 09:05, Michiel Beijen wrote:
> You can only have per-queue signatures. So if you are in need of > different signatures, please create different queues for that. You CAN > use user variables, such as <OTRS_CURRENT_UserFirstname> > <OTRS_CURRENT_UserLastname> > <OTRS_CURRENT_UserEmail> or even values from the user's preferences in > the signature. > > So if the objective is to display the agent's phone number in the > signature, just create a field for the phone number in the users > preferences and use that in the signature. The benefit for this would > obviously also that users can update their own phone number and it's > reflected in the signatures immediately. do you see any chance to get that working for LDAP as well? Nils Leideck -- Nils Leideck Senior Consultant nils.leid...@leidex.net nils.leid...@otrs.com http://webint.cryptonode.de / a Fractal project
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
