On 3/18/10 7:37 PM, Shane Presley wrote:
As a followup, I found section 12.1.1 in the manual, about external
databases.  I was just wondering if anyone had any more specific
examples about Oracle.  Do we need to install the Oracle client on the
OTRS server?
Yes, of course. I use the Oracle Instantclient in my setup. Be aware of setting the right ORACLE_HOME environment variable (see Defaults.pm) and
don't forget to install DBD::Oracle.

Regards

--
Roy Kaldung
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