Hello,
RFTM http://doc.otrs.org/2.4/en/html/c2177.html
08.04.2010 18:45, Porter, Tonee ?????:
How do I limit the states available to the user when a ticket is
submitted? Example: I want all new tickets to go to the submitted
state.
I need to find how to create date fields and I do not find this info
in the admin manual.
Thank you for your help.
Tonee Porter
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