Hello! I am a new user to OTRS (2.4.7 running on Ubuntu Server), and I have hit a snag. Mail seem to work, Notification goes out, incomin gtickets are pulled by Postmaster into my queue. When I open a ticket, I see that it was sent by "firstname.lastn...@domain.com", just as I expect.
But, I cannot reply to a ticket, there is no Email-address listed by Compose Answer (email): What may I been missing here? I have gone over the manual this weekend, as well as a bit of Google'ing, but no luck. Any help appreciated. Thanks! --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
