Hi, On 04.05.2010, at 08:25, An Me wrote:
> I added new types from Admin web interface.Then restarted both mysql and > apache. > Then logged in as customer form customer web interface.But the types option > is not > showing up as the customer tries to make a new ticket. you need to enable the TicketType feature first in the SysConfig ... Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leid...@leidex.net nils.leid...@otrs.com http://webint.cryptonode.de / a Fractal project
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