Hi there,

Lets say an agent does an error during a merge, (choose the wrong ticket), is 
there a way to un-merge a ticket?

Thanks

Philippe


Philippe Martignier

Communications Division

Customer Service Section

Email : philippe.martign...@wipo.int<mailto:philippe.martign...@wipo.int>

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3


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