Hey, Thanks for the fast replay. My System is already up and running, thats not the Problem. I just can´t enter any credetials to login into my system, that´s the problem I´m fahcing right now.
Well it exactly pointing to the right directory, here is my otrs.conf
# agent, admin and customer frontend
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
# if mod_perl is used
<IfModule mod_perl.c>
# load all otrs modules
Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
# Apache::Reload - Reload Perl Modules when Changed on Disk
PerlModule Apache2::Reload
PerlInitHandler Apache2::Reload
PerlModule Apache2::RequestRec
# set mod_perl2 options
<Location /otrs>
# ErrorDocument 403 /otrs/customer.pl
ErrorDocument 403 /otrs/index.pl
SetHandler perl-script
PerlResponseHandler ModPerl::Registry
Options +ExecCGI
PerlOptions +ParseHeaders
PerlOptions +SetupEnv
Order allow,deny
Allow from all
</Location>
</IfModule>
# directory settings
<Directory "/opt/otrs/bin/cgi-bin/">
AllowOverride None
Options +ExecCGI -Includes
Order allow,deny
Allow from all
</Directory>
<Directory "/opt/otrs/var/httpd/htdocs/">
AllowOverride None
Order allow,deny
Allow from all
</Directory>
# MaxRequestsPerChild (so no apache child will be to big!)
MaxRequestsPerChild 400
Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services
TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: m...@timocom.com
Internet: www.timocom.com
Geschäftsführer: Jens Thiermann, Gunther Matzaitis
Amtsgericht Düsseldorf, HRB 34489
Von: Martin Edenhofer <mar...@otrs.org>
An: "User questions and discussions about OTRS." <otrs@otrs.org>
Datum: 02.07.2010 11:39
Betreff: Re: [otrs] Antwort: Re: alpha 3 availability
Gesendet von: otrs-boun...@otrs.org
Hi Markus,
JFI, I'm still in the process of setting up a demo system.
In your case, is it working after executing "bin/otrs.RebuildConfig.pl"?
Also take care, that "/otrs-web/" points to the now directory, many new css
and js files are in there.
PS: Remember, OTRS 3.0 is still alpha. ;)
-Martin
On 02.07.2010, at 11:04, Markus Moj wrote:
Hey,
I´ve set up a demo server with the alpha version but I´m not able to
login into the OTRS 3 Alpha Agent Login. I would say that I made a
config error there for I would like to know if there is a
documentation that I could follow to install / get running my OTRS 3?
Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services
TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: m...@timocom.com
Internet: www.timocom.com
Geschäftsführer: Jens Thiermann, Gunther Matzaitis
Amtsgericht Düsseldorf, HRB 34489
<graycol.gif>Martin Edenhofer ---25.06.2010 12:06:13---Hi Marek, OTRS
is open source. And all the source code is public available.
Von: Martin Edenhofer <mar...@otrs.org>
An: "User questions and discussions about OTRS." <otrs@otrs.org>
Datum: 25.06.2010 12:06
Betreff: Re: [otrs] alpha 3 availability
Gesendet von: otrs-boun...@otrs.org
Hi Marek,
OTRS is open source. And all the source code is public available.
Just take CVS head. This is the current OTRS 3 stage. :)
-Martin
On 25.06.2010, at 11:02, marekh...@poczta.onet.pl wrote:
Hi,
I just saw very impressive demo of OTRS 3 available on
otrs.org main page. They mention there about availability
of alpha 3 on cvs. I went there, but the last branch is
2.5. Have you tried to get alpha 3? Maybe I missed
something
or it is not yet shared?
Thanks in advance for your help
Marek
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