Any java script error? Any error in the apache error log?

 -Martin

On 02.07.2010, at 11:47, Markus Moj wrote:

> Hey,
> 
> Thanks for the fast replay. My System is already up and running, thats not 
> the Problem. I just can´t enter any credetials to login into my system, 
> that´s the problem I´m fahcing right now.
> 
> Well it exactly pointing to the right directory, here is my otrs.conf
> 
> # agent, admin and customer frontend
> ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
> Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
> 
> # if mod_perl is used
> <IfModule mod_perl.c>
> 
> # load all otrs modules
> Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
> 
> # Apache::Reload - Reload Perl Modules when Changed on Disk
> PerlModule Apache2::Reload
> PerlInitHandler Apache2::Reload
> PerlModule Apache2::RequestRec
> 
> # set mod_perl2 options
> <Location /otrs>
> # ErrorDocument 403 /otrs/customer.pl
> ErrorDocument 403 /otrs/index.pl
> SetHandler perl-script
> PerlResponseHandler ModPerl::Registry
> Options +ExecCGI
> PerlOptions +ParseHeaders
> PerlOptions +SetupEnv
> Order allow,deny
> Allow from all
> </Location>
> 
> </IfModule>
> 
> # directory settings
> <Directory "/opt/otrs/bin/cgi-bin/">
> AllowOverride None
> Options +ExecCGI -Includes
> Order allow,deny
> Allow from all
> </Directory>
> <Directory "/opt/otrs/var/httpd/htdocs/">
> AllowOverride None
> Order allow,deny
> Allow from all
> </Directory>
> 
> # MaxRequestsPerChild (so no apache child will be to big!)
> MaxRequestsPerChild 400
> 
> Mit freundlichen Grüßen / Kind regards
> Markus Moj
> IT Infrastructure & Services
> 
> TimoCom Soft- und Hardware GmbH
> In der Steele 2
> D-40599 Düsseldorf
> Tel: +49 211 88 26 80 14
> Fax: +49 211 88 26 70 14
> eMail: m...@timocom.com
> Internet: www.timocom.com
> 
> Geschäftsführer: Jens Thiermann, Gunther Matzaitis 
> Amtsgericht Düsseldorf, HRB 34489
> 
> <graycol.gif>Martin Edenhofer ---02.07.2010 11:39:35---Hi Markus, JFI, I'm 
> still in the process of setting up a demo system.
> 
> Von:  Martin Edenhofer <mar...@otrs.org>
> An:   "User questions and discussions about OTRS." <otrs@otrs.org>
> Datum:        02.07.2010 11:39
> Betreff:      Re: [otrs] Antwort: Re: alpha 3 availability
> Gesendet von: otrs-boun...@otrs.org
> 
> 
> 
> Hi Markus,
> 
> JFI, I'm still in the process of setting up a demo system.
> 
> In your case, is it working after executing "bin/otrs.RebuildConfig.pl"? Also 
> take care, that "/otrs-web/" points to the now directory, many new css and js 
> files are in there.
> 
> PS: Remember, OTRS 3.0 is still alpha. ;)
> 
> -Martin
> 
> On 02.07.2010, at 11:04, Markus Moj wrote:
> Hey,
> 
> I´ve set up a demo server with the alpha version but I´m not able to login 
> into the OTRS 3 Alpha Agent Login. I would say that I made a config error 
> there for I would like to know if there is a documentation that I could 
> follow to install / get running my OTRS 3?
> 
> Mit freundlichen Grüßen / Kind regards
> Markus Moj
> IT Infrastructure & Services
> 
> TimoCom Soft- und Hardware GmbH
> In der Steele 2
> D-40599 Düsseldorf
> Tel: +49 211 88 26 80 14
> Fax: +49 211 88 26 70 14
> eMail: m...@timocom.com
> Internet: www.timocom.com
> 
> Geschäftsführer: Jens Thiermann, Gunther Matzaitis 
> Amtsgericht Düsseldorf, HRB 34489
> 
> <graycol.gif>Martin Edenhofer ---25.06.2010 12:06:13---Hi Marek, OTRS is open 
> source. And all the source code is public available.
> 
> Von: Martin Edenhofer <mar...@otrs.org>
> An: "User questions and discussions about OTRS." <otrs@otrs.org>
> Datum: 25.06.2010 12:06
> Betreff: Re: [otrs] alpha 3 availability
> Gesendet von: otrs-boun...@otrs.org
> 
> 
> 
> 
> Hi Marek,
> 
> OTRS is open source. And all the source code is public available.
> 
> Just take CVS head. This is the current OTRS 3 stage. :)
> 
> -Martin
> 
> On 25.06.2010, at 11:02, marekh...@poczta.onet.pl wrote:
> Hi,
> I just saw very impressive demo of OTRS 3 available on otrs.org main page. 
> They mention there about availability
> of alpha 3 on cvs. I went there, but the last branch is 2.5. Have you tried 
> to get alpha 3? Maybe I missed something
> or it is not yet shared?
> Thanks in advance for your help
> Marek---------------------------------------------------------------------
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