Thank you very much for your reply, are you able to tell me where do I need to do this please?
Thank you, Rosanna -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Udo Bretz Sent: 04 August 2010 11:59 To: User questions and discussions about OTRS. Subject: Re: [otrs] LDAP Hi Rosanna, yes, thats possible, please have a look here: http://doc.otrs.org/2.4/en/html/x1801.html#customer-backend-ldap Best regards, Udo On 04.08.2010 12:40, Marretta, Rosanna wrote: > Hi All, > > > > Is anybody able to tell me if there is LDAP support in OTRS. When > forwarding a call, it would be nice to select from our Active Directory > rather than having to type out the whole email address. > > > > Many thanks, > > > > > > Rosanna > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
