Thank you!! -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Udo Bretz Sent: 04 August 2010 15:30 To: User questions and discussions about OTRS. Subject: Re: [otrs] LDAP
This needs to be added in Kernel/Config.pm On 04.08.2010 15:13, Marretta, Rosanna wrote: > Thank you very much for your reply, are you able to tell me where do I > need to do this please? > > Thank you, > Rosanna > > -----Original Message----- > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Udo Bretz > Sent: 04 August 2010 11:59 > To: User questions and discussions about OTRS. > Subject: Re: [otrs] LDAP > > Hi Rosanna, > > yes, thats possible, please have a look here: > http://doc.otrs.org/2.4/en/html/x1801.html#customer-backend-ldap > > Best regards, > Udo > > > On 04.08.2010 12:40, Marretta, Rosanna wrote: >> Hi All, >> >> >> >> Is anybody able to tell me if there is LDAP support in OTRS. When >> forwarding a call, it would be nice to select from our Active > Directory >> rather than having to type out the whole email address. >> >> >> >> Many thanks, >> >> >> >> >> >> Rosanna >> >> >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
