Hello, either on database or in filesystem, depending on what you have at defined at Ticket -> Core::Ticket
Ticket::StorageModule: Select your TicketStorageModule to safe the attachments of articles. "DB" stores all data in the database. Don't use this module if big attachments will be stored. "FS" stores the data in the filesystem. This is faster but webserver user should be the otrs user. You can switch between the modules even on a running system without any loss of data. Leonardo Certuche www.itconsultores.com.co Medellín, Colombia On 20 September 2010 07:28, PREF31 OTRS <o...@haute-garonne.pref.gouv.fr>wrote: > Hi, > > Can someone tell me where are the attachments files ? > > Thanks > > Claude > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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