Is there any way to change this option and move this content to the FS
(if the DB grows too large) on an existing system?

Hugh

On 9/21/10, PREF31 OTRS <o...@haute-garonne.pref.gouv.fr> wrote:
> Thanks
>
> Claude
>
> -------- Message original --------
> Sujet : Re: [otrs] Attachments files
> De : Leonardo Certuche <leonardo.certu...@itconsultores.com.co>
> Pour : User questions and discussions about OTRS. <otrs@otrs.org>
> Date : 20/09/2010 16:22
>> Hello,
>>
>> either on database or in filesystem, depending on what you have at
>> defined at
>> Ticket -> Core::Ticket
>>
>> Ticket::StorageModule:
>> Select your TicketStorageModule to safe the attachments of articles.
>> "DB" stores all data in the database. Don't use this module if big
>> attachments will be stored. "FS" stores the data in the filesystem.
>> This is faster but webserver user should be the otrs user. You can
>> switch between the modules even on a running system without any loss
>> of data.
>>
>> Leonardo Certuche
>> www.itconsultores.com.co <http://www.itconsultores.com.co>
>> MedellĂ­n, Colombia
>>
>>
>>
>> On 20 September 2010 07:28, PREF31 OTRS
>> <o...@haute-garonne.pref.gouv.fr
>> <mailto:o...@haute-garonne.pref.gouv.fr>> wrote:
>>
>>     Hi,
>>
>>     Can someone tell me where are the attachments  files ?
>>
>>     Thanks
>>
>>     Claude
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