Hi Hugh, maybe this helps: http://bugs.otrs.org/show_bug.cgi?id=6019
-Martin (http://edenhofer.de/) On 01.10.2010, at 19:10, Hugh Kelley wrote: > I'm not sure if this a bug or user error, but I can't get a search template > to save its fields. > > My steps: > > 1) Click the search button > 2) Click "Create New" > 3) Type in a template name > 4) Add two filter criteria; owner and state, for example > 5) Hit Create New Template > 6) Run search, results are returned. > > 7) Click the search button again, the template is there but the > fields/attributes are gone. > > Hugh > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs