Great! If you have improvements for the flow how it use templates, just feel free to discuss. :)
-Martin (http://edenhofer.de/) On 01.10.2010, at 21:15, Hugh Kelley wrote: > Yes, that helps, though the behavior is still not quite what I would have > expected. I've made a reply in the bug thread. > > Hugh > > > On Fri, Oct 1, 2010 at 2:50 PM, Martin Edenhofer <mar...@edenhofer.de> wrote: > Hi Hugh, > > maybe this helps: http://bugs.otrs.org/show_bug.cgi?id=6019 > > -Martin > > (http://edenhofer.de/) > > On 01.10.2010, at 19:10, Hugh Kelley wrote: > > > I'm not sure if this a bug or user error, but I can't get a search > > template to save its fields. > > > > My steps: > > > > 1) Click the search button > > 2) Click "Create New" > > 3) Type in a template name > > 4) Add two filter criteria; owner and state, for example > > 5) Hit Create New Template > > 6) Run search, results are returned. > > > > 7) Click the search button again, the template is there but the > > fields/attributes are gone. > > > > Hugh > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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