Hi Alexander,
Thanks for the pointer.

I edited /opt/otrs/var/cron/postmaster_mailbox and changed the default
value from 10 to 1 


And it works!

-----Original Message-----
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Alexander Halle
Sent: 18 November 2010 09:44
To: User questions and discussions about OTRS.
Subject: Re: [otrs] changing the polling frequency

Christian Kyony wrote :
> I'd like OTRs to check the POP3 account every minute instead of every
10 
> minutes.
> 
> Which files must I change?

Hi Christian,

the time interval is controlled by cron based on the files under 
/opt/otrs/var/cron/.

Regards

Alexander

-- 
radprax Gesellschaft fuer Medizinische Versorgungszentren mbH | Domicile
and Register Court: Wuppertal, HRB 19359 | Bergstr. 7-9, 42105 Wuppertal
Management Board: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag
Phone +49 202 2489 1123, Fax +49 202 2489 941123


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