hey Nils i went across this document but can u tell me if make changes in data base does it effect me in my upgration i mean when i upgrade my otrs will those feilds still exists
shrikant On Sat, Dec 4, 2010 at 3:21 AM, Nils Leideck <nils.leid...@leidex.net>wrote: > Hi Shrikant, > > you should read this one: > > http://doc.otrs.org/3.0/en/html/x2243.html > > Cheers, Nils > > > On 03.12.2010, at 10:13, shrikant k wrote: > > Hello all > > guys i wanted to add a new feild of phone number in customer > info module so taht all the agents can see > the number and call them . > > regard > shrikant > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > — > Nils Leideck > Senior Consultant > > http://webint.cryptonode.de / a Fractal project > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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