Hi Shrikant, Yes, those fields will stay intact.
Cheers, Nils On 04.12.2010, at 06:47, shrikant k wrote: > hey Nils > > i went across this document but can u tell me if make changes in data base > does it > effect me in my upgration i mean when i upgrade my otrs will those feilds > still exists > > shrikant > > > > On Sat, Dec 4, 2010 at 3:21 AM, Nils Leideck <nils.leid...@leidex.net> wrote: > Hi Shrikant, > > you should read this one: > > http://doc.otrs.org/3.0/en/html/x2243.html > > Cheers, Nils > > > On 03.12.2010, at 10:13, shrikant k wrote: > >> Hello all >> >> guys i wanted to add a new feild of phone number in customer >> info module so taht all the agents can see >> the number and call them . >> >> regard >> shrikant >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > — > Nils Leideck > Senior Consultant > > http://webint.cryptonode.de / a Fractal project > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
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