Hello, On Dec 29, 2010, at 22:36 , Steve Clark wrote:
> Hello List, > > We have been using OTRS for about 6 months using the default Ticket number. > > We would like to change the format. Is it possible to do this without > screwing things up? Yes. It will look ugly until all old tickets are closed. But you can change this in a running system. Which one are you using and which will you change to? ///shawn --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
