Hi Frank! On 4.1.2011, at 14:33, Frank Thommen wrote: > Alex Mihičinac wrote: >> Hi all! >> Does anyone know how to reply mail and quote original mail in separate parts? >> In a way that response mail is not just on the end of the quoted mail, but >> some answers could be located between quoted parts. >> Is that possible at all? > > yes. Just type into the quoted text where you want your answers to be. If > you're using RichText, then you'll have to change the style of your answer to > "Normal" (w/o the '(DIV)') and remove the formatting by selecting the > complete answer paragraph and klicking on the eraser button in the editor. > You'll see, that the "quotation" bar on the left side is gone. > > This is not very straightforward and easy to do, that's one of the reasons I > prefer not to use richtext on the frontend. If you're using plaintext, then > is't much easier: Simply type your answer into the quoted text.
Great! Thanks for detailed explanation. I wasn't able to find that info by myself. :-) Best regards, Alex --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
