You might want to be in "Tickets" section which is more personalized to you.
On Fri, Jan 21, 2011 at 4:43 AM, Marc Strapetz <marc.strap...@syntevo.com>wrote: > With version 3.0.5, I'm seeing tickets in "New Tickets" as well as "Open > Tickets" area, "My Queues", which are already assigned to other users > (not default user 'OTRS admin'). Some of them are even locked by other > users. How can they be hidden from these views? > > Thanks! > > -- > Best regards, > Marc Strapetz > ============= > syntevo GmbH > http://www.syntevo.com > http://blog.syntevo.com > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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