Hello,
I installed new survey module 1.2.92 and I am getting proper link in the survey email. However I am not able to add questions in the survey. I can add questions with type YesNo and Textarea. If I add Radio or Checkbox type questions, the status shows Incomplete. If I click on the question, it shows me area to add possible answers, but when I add answers and click on Add or Save or Go Back, nothing happens. Those possible answers don't get added to the question. Am I missing anything? GoodWills Parag Bhalerao From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel Zamorano Sent: Monday, February 07, 2011 6:30 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Survey Module - Not Sending Survey Hi Parag Bhalerao, This is a bug already fixed please use the new version of survey module 1.2.92 which will be released in some days or see http://bugs.otrs.org/show_bug.cgi?id=6849 . Greetings, Daniel Zamorano On 02/07/2011 03:02 PM, Parag Bhalerao wrote: Well, I can get the survey out now, but the survey link in the email message is not providing valid key. Also the email shows some HTML code. Here is how the email looks, $html/text$ Hello,<br /> <br /> Thanks for using our support. Help us to improve us and our services.<br /> <br /> Give us feedback what we can do:<br /> <br /> http://domain.com/otrs/public.pl?Action=PublicSurvey;PublicSurveyKey=<OTRS_PublicSurveyKey><br /> <br /> Thanks for your help!<br /> <br /> Support Team Any help? GoodWills Parag Bhalerao From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Parag Bhalerao Sent: Monday, February 07, 2011 3:49 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Survey Module - Not Sending Survey Is there a place to see list of all the sent surveys? GoodWills Parag Bhalerao From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Parag Bhalerao Sent: Monday, February 07, 2011 3:43 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Survey Module - Not Sending Survey Thanks... I have reviewed these links, still not able to get it working L GoodWills Parag Bhalerao From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Leonardo Certuche Sent: Monday, February 07, 2011 3:25 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Survey Module - Not Sending Survey Hello Parag, Google is your friend. Please check the following links: http://lists.otrs.org/pipermail/otrs/2009-March/025925.html http://bigunix.blogspot.com/2009/07/otrs-how-survey-module-works.html Regards, Leonardo Certuche www.itconsultores.com.co Medellín, Colombia On 7 February 2011 14:53, Parag Bhalerao <parag.bhale...@cybertech.com> wrote: Hello Friends, I have a working install of OTRS 3.0.0 Beta 7 on Windows platform. I just installed survey module 1.2.91. I have configured the module and created a test survey. The system is not sending out the surveys, but when I click on survey, the count of surveys sent is incrementing. Am I missing something? GoodWills Parag Bhalerao --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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