Thanks Dan.
I am sure there is a documented procedure, but can you please point me to guidelines on how to go about the upgrade? I am running OTRS on Win2K platform. GoodWills Parag Bhalerao From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Daniel Zamorano Sent: Thursday, February 24, 2011 4:38 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Survey Module - Not Sending Survey Hi Parag Bhalerao, As Nils said this is an error already detected and if you follow the link to the bug that he posted, there says that this is triggered because an error on OTRS framework versions 3.0.3 / 3.0.4, so you need to update your OTRS framework to version 3.0.5 or higher. http://bugs.otrs.org/show_bug.cgi?id=6850 best regards, ((enjoy)) Daniel Zamorano Research & Development On 02/24/2011 10:00 AM, Parag Bhalerao wrote: Hello, I installed new survey module Survey-1.2.93.opm released a couple of days ago. I still can't create questions with type Radio or Checkbox. GoodWills Parag Bhalerao From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Nils Leideck Sent: Wednesday, February 16, 2011 9:31 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Survey Module - Not Sending Survey Dear Parag, this is another bug in the BETA version: http://bugs.otrs.org/show_bug.cgi?id=6850 Cheers, Nils On 15.02.2011, at 19:21, Parag Bhalerao wrote: I installed new survey module 1.2.92 and I am getting proper link in the survey email. However I am not able to add questions in the survey. I can add questions with type YesNo and Textarea. If I add Radio or Checkbox type questions, the status shows Incomplete. If I click on the question, it shows me area to add possible answers, but when I add answers and click on Add or Save or Go Back, nothing happens. Those possible answers don't get added to the question. Am I missing anything? - Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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