Dear Viktor, why do you not send your emails directly from support@ ??
Cheers, Nils On 02.03.2011, at 16:33, Viktor Eszenyi wrote: > I've been searching for solution for a day now, in archive and forums, but I > couldn't find a method to set the notification mail's "Reply-To" field. > We're using OTRS 3.0.6, the specific use case is that we send notification > emails to customers (through SMTP) about almost everything, from the address > o...@companyname.com, but in case the customer replies, we'd like those mails > to arrive in supp...@companyname.com. > Can somebody help me, how is that possible? — Nils Leideck http://webint.cryptonode.de / a Fractal project
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