Dear Viktor,

why do you not send your emails directly from support@ ??

Cheers, Nils

On 02.03.2011, at 16:33, Viktor Eszenyi wrote:

> I've been searching for solution for a day now, in archive and forums, but I 
> couldn't find a method to set the notification mail's "Reply-To" field. 
> We're using OTRS 3.0.6, the specific use case is that we send notification 
> emails to customers (through SMTP) about almost everything, from the address 
> o...@companyname.com, but in case the customer replies, we'd like those mails 
> to arrive in supp...@companyname.com. 
> Can somebody help me, how is that possible?

— 
Nils Leideck
http://webint.cryptonode.de / a Fractal project

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