Hi,

On 03/30/2011 04:14 PM, Phil Bieber wrote:
Hi!
I know that this is a known bug in 3.0.5... what version are you running?
Cheers
Phil

Thanks for your reply. Yes, it's 3.0.5. I found the bug report with number #6837 (http://bugs.otrs.org/show_bug.cgi?id=6837) with a patched file that has the solution. Sorry, found it after I ran the question.

Thanks anyways
--
It might be just possible, by lying very still in a cellar somewhere,
to get through a day without committing a crime. But only just. And,
even then, you were probably guilty of loitering.
- Terry Pratchett: Feet of clay.

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Philipp Bieber - philbie...@gmail.com <mailto:philbie...@gmail.com>


On Wed, Mar 30, 2011 at 16:03, Jorge Cabrera <jorge.cabr...@andago.com <mailto:jorge.cabr...@andago.com>> wrote:

    Hi,

    I upgraded a month ago to OTRS's latest version. Everything was
    working fine until recently I had the need to add another queue (I
    know, I should've tested this before upgrading). When I try to add
    a new queue it seems that the data is not reaching the SQL insert
    command and I get the following error:

    ERROR: invalid input syntax for integer: "", SQL: 'INSERT INTO
    queue (name, group_id, unlock_timeout, system_address_id,
    calendar_name, default_sign_key, salutation_id, signature_id,
    first_response_time, first_response_notify, update_time,
    update_notify, solution_time, solution_notify, follow_up_id,
    follow_up_lock, valid_id, comments, create_time, create_by,
    change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
    ?, ?, ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'

    Is this an issue? Did somebody else get this problem?


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