Hello,

On 05.04.11 12:44, André Bauer wrote:
> If you´re using OTRS 2.4.x you could use the community extension
> "MySQL Booster".
> 
> You can find it here: http://forums.otrs.org/viewtopic.php?f=21&t=8062
> 
> It will speed up OTRS MySQL Performance a lot when you´re also using a
> customer DB.

Is this applicable even when we have the customer database in oracle?
I think it speeds up user searches, but I'm not sure in what way...

However the talk about using lower() in selects explains much...

> am Montag, 4. April 2011 um 15:56 schrieben Sie:
> MUf> we have a few years of tickets stored in MySQL database, in MyISAM 
> tables.
> 
> MUf> Last few weeks the OTRS is becoming slow. I feel it could be caused by
> MUf> using MyISAM tables since locking is working at table level, while with
> MUf> InnoDB it's done at row level.
> 
> MUf> OTOH, the InnoDB tables do not support fulltext searching.
> 
> MUf> Could anyone tell me if it's worth moving tables to InnoDB and which 
> tables
> MUf> should be moved, or, which should be left in MyISAM?
-- 
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