nobody an idea? Or is my question not clear?
BR Jurjen _____ From: jverho...@beckhoff.nl [mailto:jverho...@beckhoff.nl] Sent: donderdag 31 maart 2011 15:08 To: otrs@otrs.org Subject: [otrs] remove html code in answer Hi experts, I (want to) use the <OTRS_CUSTOMER_BODY> tag in a response template / answer. (Admin--> responses) But when the previous email (BODY) has HTML-code (most emails these days do) it shows a lot html code in the edit field like (</br>) instead of interpreting this. Is it possible to remove html from this field? something like RemoveHtml(<OTRS_CUSTOMER_BODY>) Thanks Met vriendelijke groet / Gruß / Best Regards, Jurjen Verhoeff
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