Dear Jurien, On 19.04.2011, at 10:42, jverho...@beckhoff.nl wrote:
> I (want to) use the <OTRS_CUSTOMER_BODY> tag in a response template / answer. > (Admin --> responses) > > But when the previous email (BODY) has HTML-code (most emails these days do) > it shows a lot html code in the edit field like (</br>) instead of > interpreting this. > > Is it possible to remove html from this field? > something like RemoveHtml(<OTRS_CUSTOMER_BODY>) > This shouldn’t happen at all if the email received is formatted well. Please be so kind and file a bug report for this behavior. Cheers, Nils -- Nils Leideck http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
