Hi I detected a problem on ITSM Change Template overview form. I'using Otrs 3.07 and ITSM aligned version.
I created a Change template (say CA for example) and Workorder template (say WO ...) , the source workorder is also within the Change template. So when I go into the Template Overview screen and select one of this template, I can see the template's attributes but not in a different window (as usual) but in the same window. The side effect is when I click on Cancel / close window link, I can't come back to the previous screen .... further problem I can't delete the templates, basically nothing happen when I click on the wastebasket icon. I tried to identify some parameter in SysConfig related to this flavour but I didn't see any explicit related parameter. I'm working under an account with full privilege ... I'm trying to identify a workaround to avoid opening a bug. best regards -- * Stefano Boccanera*
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