Hi nils I had some suspect about a bug. I observed another strange flavour using the tab filter bar:
a) if i select the filter tab 'Change' (only change template) the overview screen seem working well : i can select a template in a diffrent window and i can delete it (I have the confirmation pop-up) b) if I select the workorder filter tab (only Workorder template) I ahve the same flavour as previously depicted and I can't delete the template. Answering your question: I go into the overview screen, I select a template and I fall into the edit screen into a different window, here I can modify some attributes but I can also to cancel modification and come back into the previous screen (Template overview) otherwise why I have a ref with cancel/close window option ? regards stefano 2011/4/20 Nils Leideck <nils.leid...@leidex.net> > Dear Stefano, > > On 20.04.2011, at 15:06, Stefano Boccanera wrote: > > > I detected a problem on ITSM Change Template overview form. I'using Otrs > 3.07 and ITSM aligned version. > > I created a Change template (say CA for example) and Workorder template > (say WO ...) , the source workorder is also within the Change template. > > > > So when I go into the Template Overview screen and select one of this > template, I can see the template's attributes but not in a different window > (as usual) but in the same window. > > > > The side effect is when I click on Cancel / close window link, I can't > come back to the previous screen .... > > I do not see your issue. If you go to the Templates section, why do you > want to go back? To where? > > > further problem I can't delete the templates, basically nothing happen > when I click on the wastebasket icon. > > There should be an overlay window - like the new search window - asking you > if you really want to delete. If this doesn’t work but the search works > fine, please be so kind and open a bug with some details about your > environment used. > > Cheers, Nils > > -- > Nils Leideck > http://webint.cryptonode.de / a Fractal project > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- * Stefano Boccanera*
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