Hi, I am configuring my Agent interface and wish to display the icons for phone, email, queue view, status view and escalation view. I am referring to the icons shown in the top panel within this image http://doc.otrs.org/3.0/en/html/screenshots/first-screen.png
Ive managed to configure the display to show watcher and responsible icons so Im guessing I would have to alter a setting within System Config? Thanks for any reply, Hugito
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