Hey Muhammad,
well what you are looking for is actually workforce management. I´d suggest you should start looking for proper software in this area. With kind regards, Studienkreis GmbH Mark Grzella Junior IT-Projektleiter Universitätsstraße 104, 44799 Bochum Tel.: 02 34/97 60 - 404 mgrze...@studienkreis.de <mailto:mgrze...@studienkreis.de> www.studienkreis.de <http://www.studienkreis.de/> AG Bochum HRB 4581 Geschäftsführer: Franz Dahlmanns Bernd Kreissig (Sprecher) Bastian Schmidt-Faber Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Muhammad El-Sergani Gesendet: Mittwoch, 13. Juli 2011 20:59 An: OTRS Betreff: [otrs] Employees' Shift Summary Dear OTRS list, I know this is way off-topic, but I can't find elsewhere to search and/or ask about this. Basically I need a web service (something like OTRS) to serve in our office to do the following: * We have our office covered in shifts * By the end of each shift, a shift summary email is written and sent out to all the team * We need to have some sort of automated service, so that employees wouldn't have to type in an email from A-to-Z, but rather find some spreadsheet-like forms on a webpage, and just type away the needed details I know this is way off-topic, and shouldnotbe sent here, but then again, I was never let down by you guys. Appreciate your thoughts on this. Thanks and Best Regards, Muhammad El-Sergani.
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