Hi All, Just noticed somewhat unexpected 'feature'. When we move a ticket between queues, it automatically sets responsible to the name of the agent moving the ticket.
Had a look at sysconfig for ViewMove but it doesn't look like it is configureable there. Any ideas? -- Kind Regards, Robert
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
