Hi All,

Does anybody know how to stop formatting of event based notifications (ie.
inserting new line character every know and then)?

Currently when we add a note, the email sent to the customer can look like
below which doesn't look very clear.

Note added:
"a problem with its' Clustered HA firewalling system which is affecting the
even numbered mimecast servers"

Notification sent:
> a problem with its' Clustered HA firewalling system which is affecting
> the
> even numbered mimecast servers

I would like the notification to have the same format as the note added.

-- 
Thanks a lot
Robert
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to