Hi Wagner, no, it is not stored in the database.
If you need to have customer details stored permanently in the database you could use this Feature Add-on: http://www.otrs.com/en/solutions/subscriptions/feature-add-ons/descriptions/#StoringLDAPAttributes On 20.10.2011, at 17:44, Wagner wrote: > The customer info that is retrieved by the Active Directory, is stored > somewhere in the database? -- Cheers, Nils http://webint.cryptonode.de / a Fractal project
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