Hi,
I have configured the OTRS and I have the following issue: 1.No notification for agents and customers after new ticket is created in the queue. 2.new tickets created by email are not created. Kindly help me in this. Regards Nikhil Joshi Webdynpro Consultant ArchitectSAP Solutions | <http://www.architectsap.com/> www.ArchitectSAP.com | 9960979700 Pune
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