Hello, Take a look at the example published at http://www.iniy.org/?p=20
Regards, Leonardo Certuche www.itconsultores.com.co Medellín, Colombia On 6 June 2012 14:42, Roy Kaldung <r...@kaldung.com> wrote: > On 6/6/12 9:37 PM, Andy Wodfer wrote: > > Hi, > > This is another question related to our application that talks to OTRS. > > We create tickets via php and soap, but I need to know if there is a > > similare way to close a ticket when a job (in our case) is finished? > > I've searched the web, but I mostly see info about how to create a > ticket. > > > > Anyone knows if and how we can close one via PHP and SOAP? > > Hi, > > use the API calls for ArticleCreate and TicketStateSet, check the > docs on dev.otrs.org for details. > > hth, > Roy > > -- > Roy Kaldung > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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