Am 26.07.2012 06:11, schrieb Adi Ariyanto:
First of all thank you for anyone that answer my question J
After I try run backup otrs on my otrs virtual machine, now I want to try to
restore it, i got an error
/"ERROR: Already existing tables in this database. A empty database is required
for restore!"/
Information
1. I am used my copy of OTRS vmware, it's very fresh, just need run
/installer.pl to setup
My question is
1. It's a fresh system, I even not yet create a ticket, just test that
/index.pl is opened, but why I got an error about existing tables? How to make
this restore test is work ?
What backup tool did you use? the backup script that comes with otrs
should create the correct commands...
Your SQL dump probably contains CREATE TABLE directives without DROP
TABLE, which doesn't work if the tables already exist. You could either
load the SQL file (shouldn't be too big if you did not create any
tickets yet), search for all
CREATE TABLE `tablename`
directives and put
DROP TABLE IF EXISTS `tablename`;
above them. You could also simply use
DROP DATABASE databasename;
and
CREATE DATABASE databasename;
(all from the mysql command shell) to create an empry database
but this is only recommended if your SQL dump includes the neccesary
information about collation, character set etc.
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