> Thanks for your elaborate reply. > Since we'd like to use the FAQs as a central distribution point for our > customers (think of documents like manuals, possibly even distribution of > new installers), we'd really appreciate the possibility to save this > attachments on the file server. This would give us more control and keep the > database compact (total size of attachments will be larger than we'd like to > have inside our db).
Suggestion: Put the huge files on a separate download site and put a pointer to the download site in the FAQ. Your OTRS install will be much happier with that solution, and that'll be a lot easier to maintain. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
