Hi.
 
Is it somehow possible to get the number of pending tickets included in the
list of queues on top of queueview?
 
Example: We have a queue with no open tickets, but only tickets with states
closed or pending. This queue will not be shown in the list of queues,
regardless of the chosen "All tickets" option below. We want to have this
queue listed.
 
Regards
Jan Dreyer
IT Administrator / Operations Team / M-IT OMS
 

Attachment: smime.p7s
Description: S/MIME cryptographic signature

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to