email fetch isn't the problem. Email send might be.
On Fri, Feb 1, 2013 at 11:51 AM, Alvaro Cordero <alv...@gridshield.net>wrote: > Did you run /opt/otrs/bin/otrs.RebuildConfig.pl and /opt/otrs/bin/ > otrs.DeleteCache.pl > > Also you migth want to reload your web server and otrs service > > Regards > > 2013/2/1 Baton Jerome <jerome.ba...@trusted-logic.com> > >> Hello,**** >> >> ** ** >> >> I am new to OTRS, my context is that I’m transferring an OTRS 3.0 to a >> new machine (there is custom dev for pgp that I don’t master inside).**** >> >> ** ** >> >> I not only copied the /opt/otrs but also the content of the DB.**** >> >> I checked for the dead links to see that some necessary JS was hidden in >> /etc/javascript-common. **** >> >> This is corrected and the system is working.**** >> >> Even email fetching is working J and email tickets get created**** >> >> ** ** >> >> ** ** >> >> But I have an issue, rather weird. **** >> >> When open I open a ticket, the browser prompts me to open/save the html >> of article (which is correct) instead of showing it in the same page.**** >> >> ** ** >> >> Thank for your help**** >> >> ** ** >> >> Jerome**** >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > > -- > ___________________________ > Alvaro Cordero Retana > Consultor de Tecnologias > Gridshield Monitoreo de Redes e > Infraestructura. > 2258-5757 ext 123 > alv...@gridshield.net > www.gridshield.net > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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