If you have configured the cron jobs then the generic agent jobs will run when you scheduled the cron jobs.
Steve On 5 March 2013 06:15, Yousef Hamad <yha...@aspire-infotech.net> wrote: > Hi, > > I am given a project to perform, install OTRS,configure SLA,LDAP,Survey and > GenericAgent. I had problem in how to configure the Generic Agent to work > automatically . > > > > > > Thanks, > > > > Yousef Hamad. > > _______________________________________________________________________________________________________________________________________________________________________________________________________________ > > This message contains confidential information and is intended only for the > individual named. If you are not the named addressee you should not > disseminate, distribute or copy this e-mail. Please notify the sender > immediately by e-mail if you have received this e-mail by mistake and delete > this e-mail from your system. E-mail transmission cannot be guaranteed to be > secured or error-free, as information could be intercepted, corrupted, lost, > destroyed, arrive late or incomplete, or contain viruses. The sender > therefore does not accept liability for any errors or omissions in the > contents of this message, which arise as a result of e-mail transmission. If > verification is required please request a hard-copy version. > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of the company. Employees of Aspire > Infotech are expressly required not to make defamatory statements and not to > infringe or authorize any infringement of copyright or any other legal right > by email communications. > > Aspire Infotech, 130 Queen Rania Street, PO Box 840098 Amman 11181 Jordan > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
