I did but doesn't work. Please, I have to finish this project on Thursday , can you show me step by step .
Thanks, Yousef Hamad. -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Steven Carr Sent: Tuesday, March 05, 2013 3:21 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] GenericAgent If you have configured the cron jobs then the generic agent jobs will run when you scheduled the cron jobs. Steve On 5 March 2013 06:15, Yousef Hamad <yha...@aspire-infotech.net> wrote: > Hi, > > I am given a project to perform, install OTRS,configure > SLA,LDAP,Survey and GenericAgent. I had problem in how to configure > the Generic Agent to work automatically . > > > > > > Thanks, > > > > Yousef Hamad. > > ______________________________________________________________________ > ______________________________________________________________________ > ___________________________________________________________________ > > This message contains confidential information and is intended only > for the individual named. If you are not the named addressee you > should not disseminate, distribute or copy this e-mail. Please notify > the sender immediately by e-mail if you have received this e-mail by > mistake and delete this e-mail from your system. E-mail transmission > cannot be guaranteed to be secured or error-free, as information could > be intercepted, corrupted, lost, destroyed, arrive late or incomplete, > or contain viruses. The sender therefore does not accept liability for > any errors or omissions in the contents of this message, which arise > as a result of e-mail transmission. If verification is required please > request a hard-copy version. > Any views or opinions presented in this email are solely those of the > author and do not necessarily represent those of the company. > Employees of Aspire Infotech are expressly required not to make > defamatory statements and not to infringe or authorize any > infringement of copyright or any other legal right by email communications. > > Aspire Infotech, 130 Queen Rania Street, PO Box 840098 Amman 11181 > Jordan > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
