On Mon, May 6, 2013 at 6:58 PM, David Boyes <dbo...@sinenomine.net> wrote:

>  ** **
>
> google contacts database****
>
> ** **
>
> I think you’ll need to be a bit more specific here. Do you want to access
> a users’ contacts, or something stored in Google Docs, or ???****
>
> ** **
>
> If a user’s contacts, then there is a Google API for this, but you’ll need
> to write some code to do it. An easier way is to use one of the open source
> Google contacts management utilities and periodically replicate the
> contacts into a local LDAP server. Then follow the instructions in the OTRS
> docs for making OTRS talk to LDAP. That way you can still function if
> Google does something stupid, and you don’t have to write code other than a
> periodic cron job to sync up the LDAP server. ****
>
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Thanks David for the quick reply. Any open source Google contacts
management utilities which you can point me to work on it.

Regards,

Kaushal
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