Hi I had a 3.2.2 installed on a Opensuse by RPM. Now i've installed on a fresh server 3.2.7 from source, I've copied the DB with a new name and copied the Defaults.pm to the new installation. I've launched bin/otrs.RebuildConfig.pl and checked the permissions but whhen i reply to a ticket otrs reply me with
Need ArticleType or ArticleTypeID! Backend ERROR: OTRS-CGI-01 Perl: 5.16.2 OS: linux Time: Wed Jun 12 14:35:11 2013 Message: Need ArticleType or ArticleTypeID! RemoteAddress: 192.168.1.2 RequestURI: /otrs/index.pl Traceback (3533): Module: Kernel::System::Ticket::Article::ArticleSend (OTRS 3.2.7) Line: 2022 Module: Kernel::Modules::AgentTicketCompose::Run (OTRS 3.2.7) Line: 763 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.2.7) Line: 863 Module: ModPerl::ROOT::ModPerl::Registry::shared_opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 Where did I go wrong? Best regards --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
