In data mercoledì 12 giugno 2013 14:36:43, Claudio M. ha scritto: > Hi > I had a 3.2.2 installed on a Opensuse by RPM. Now i've installed on a fresh > server 3.2.7 from source, I've copied the DB with a new name and copied the > Defaults.pm to the new installation. I've launched bin/otrs.RebuildConfig.pl > and checked the permissions but whhen i reply to a ticket otrs reply me > with > > Need ArticleType or ArticleTypeID! > > Backend ERROR: OTRS-CGI-01 Perl: 5.16.2 OS: linux Time: Wed Jun 12 14:35:11 > 2013 Message: Need ArticleType or ArticleTypeID! RemoteAddress: 192.168.1.2 > RequestURI: /otrs/index.pl Traceback (3533): Module: > Kernel::System::Ticket::Article::ArticleSend (OTRS 3.2.7) Line: 2022 Module: > Kernel::Modules::AgentTicketCompose::Run (OTRS 3.2.7) Line: 763 Module: > Kernel::System::Web::InterfaceAgent::Run (OTRS 3.2.7) Line: 863 Module: > ModPerl::ROOT::ModPerl::Registry::shared_opt_otrs_bin_cgi_2dbin_index_2epl: > :handler (unknown version) Line: 41 Module: (eval) (v1.99) Line: 204 Module: > ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: > ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: > ModPerl::Registry::handler (v1.99) Line: 31 > > Where did I go wrong?
Nobody can help me? Best regards Claudio --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
