Hi,
I've managed to get my module working... it was a typo in my Needed
Modules. Sorry about that.
Now I'm wondering how can I add a new Generic Agent job in
Kernel/Config/GenericAgentJabberNotification.pm and active it without
touching Kernel/Config/GenericAgent.pm.
Do I need to setup a new cron entry passing -c
"Kernel::Config::GenericAgentJabberNotification" ??
Thanks.
Daniel Santos
daniel.san...@etice.ce.gov.br
ETICE - Empresa de Tecnologia da Informação do Ceará
www.etice.ce.gov.br
+55 85 3101.6600
On 07/09/13 09:24, Daniel Santos wrote:
Hi,
I'm setting up a Generic Agent to make some customization in my OTRS
installation to send other notifications when a ticket is escalated.
But when I try to use a Get from ConfigObject I'm always getting a:
"Message: Can't call method "Get" on an undefined value". ConfigObject
is already in the Needed objects 'qw', but still doesn't work.
How can I get my module configuration parameters from Config when
using a Generic Agent?
Thanks.
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