We have a ticket numbering system of type 'Year', e.g. 2014-xxxxx. Now, after 
having created 9999 tickets, the ticket number went from 2014-09999 to 
2014-010000.

We really want to get rid of the leading zero but have no clue as to why the 
leading zero is added. The minimum length is 5, which has been reached. The 
TicketCounter.log does not contain a leading zero.

If anyone can give me a quick hint... it would be appreciated!

Regards,
Sander
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to